Sales Policy for Diamond Aurra

Effective Date: October 14, 2024

Welcome to Diamond Aurra! We are committed to providing you with a seamless shopping experience while ensuring clarity in our sales practices. This Sales Policy outlines the terms and conditions applicable to your purchases from our store.

1. General Terms

By placing an order with Diamond Aurra, you confirm that you are at least 18 years old or have the consent of a parent or guardian. You agree to provide accurate and complete information when making a purchase.

All prices are listed in U.S. dollars and are subject to change without notice. We reserve the right to correct any pricing errors that may occur. Prices do not include applicable taxes, which will be added at checkout.

Promotional offers, discounts, or sales may be available periodically. These promotions are subject to specific terms and conditions, and may have expiration dates. Discounts cannot be combined with other offers unless explicitly stated.

2. Ordering Process

To place an order, simply browse our website, select the items you wish to purchase, and add them to your cart. Proceed to checkout to complete your order by providing your shipping and payment information.

Once your order is successfully placed, you will receive an order confirmation via email. This confirmation will include your order number, item details, and total cost.

3. Payment Methods

We accept various payment methods, including major credit cards (Visa, MasterCard, American Express, Discover) and PayPal. Payment will be processed at the time of your order. By submitting your payment information, you authorize us to charge your selected payment method for the total amount of your order.

4. Cancellations and Modifications

If you wish to cancel your order, please contact us as soon as possible. Cancellations can only be processed if the order has not yet been shipped. If you need to make changes to your order (e.g., change of address, item modification), please contact us promptly. We will do our best to accommodate your request.

5. Shipping and Delivery

Shipping costs and estimated delivery times will be provided at checkout. While we strive to meet these estimates, we cannot guarantee delivery dates, as they may be affected by factors beyond our control. Once your order has shipped, you will receive a tracking number.

6. Returns and Refunds

For information regarding returns, refunds, and exchanges, please refer to our Refund and Return Policy.

7. Changes to This Policy

We reserve the right to modify this Sales Policy at any time. Any changes will be effective upon posting on our website with an updated effective date.

8. Contact Us

If you have any questions or concerns regarding our Sales Policy, please contact us:

Thank you for choosing Diamond Aurra! We appreciate your business and look forward to serving you.